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Help & information

Shower Buying Guide

Choose a shower by matching the spray format, mounting points and plumbing conditions. Existing outlets and mixer locations often determine whether a simple replacement or a larger renovation is required.

Choose the right type

  • Single and twin rail systems provide adjustable handheld options and can suit family bathrooms.
  • Fixed shower heads and arm sets create a simpler wall or ceiling-mounted layout.
  • Complete systems may combine rails, overhead showers, mixers, diverters and body outlets.

Measure before you order

Record the finished dimensions and compare them with the product drawing. Check:

  • Existing outlet and fixing-point positions
  • Ceiling height and reach to controls
  • Available wall area and clearance from the screen
  • Water pressure and hot-water system information

Check compatibility and inclusions

  • Confirm the number and location of plumbing outlets
  • Check which mixer, diverter, rail and hose components are included
  • Review applicable WELS and product documentation
  • Have a licensed plumber confirm pressure and installation requirements

Product inclusions and installation requirements vary. Use the individual product page and supplied documentation as the final reference. If information is missing, contact our team before ordering.

Care and maintenance

Wipe water spots with a soft cloth, clean nozzles gently and avoid abrasive products on plated or coloured finishes. Inspect hoses and seals as part of routine maintenance.

Frequently asked questions

Will a new rail shower use the old fixing holes?

Not necessarily. Compare the adjustable mounting range and installation drawing.

Does a larger shower head always feel stronger?

No. Pressure, flow rate and spray design all affect the result.

Is the mixer included?

Some systems include one and others do not. Check the product inclusions.

Browse showers or contact BestenHome for help checking a product before ordering.

This guide provides general selection information. Always confirm the current product specification and use appropriately qualified trades for regulated work.

Still need help?

Our team can assist with orders, delivery, returns, warranties and showroom visits.